Issue 1: Links/Reports/Email Body in Paragon Emails Not Populating
Issue 2: Client Email Bounced Back or Opted Out
The Google outage that occurred Tuesday night (December 15, 2020) resulted in a number of bounced emails from clients using Gmail. When an email is bounced, Paragon automatically opts that email address out of future notifications. If that happened to you, as the agent, you should have received a notice stating the client opted out.
To opt an email/client in again, please follow the link below and follow the instructions provided. http://p120.paragonrels.com/paragonsubscriptions/optin.aspx
If you have opted your client back in and they are still not receiving any emails from the automated searches you have set up, please follow the steps below: